Starbucks’s New CEO Targets Hectic Stores, Overwhelming Menus

The company's new leader is focused on improving the customer experience, starting with its stores and menu.

Starbucks is making changes to improve the customer experience, starting with its stores and menu. The company's new CEO, Laxman Narasimhan, has said that he wants to make the stores less hectic and the menu less overwhelming.

Hectic Stores

Narasimhan has said that he wants to make Starbucks stores more welcoming and relaxing. He plans to do this by reducing the number of customers in each store and by making the stores more comfortable.

One way that Narasimhan plans to reduce the number of customers in each store is by increasing the number of drive-thrus and mobile order pickups. He also plans to make the stores more comfortable by adding more seating and by reducing the noise level.

Overwhelming Menu

Narasimhan has also said that he wants to make Starbucks' menu less overwhelming. He plans to do this by reducing the number of items on the menu and by making the menu more organized.

One way that Narasimhan plans to reduce the number of items on the menu is by removing items that are not popular. He also plans to make the menu more organized by grouping similar items together.

Narasimhan's changes are designed to improve the customer experience at Starbucks. By making the stores less hectic and the menu less overwhelming, he hopes to make Starbucks a more welcoming and relaxing place for customers.